Returns

Returning or exchanging items bought online:

We hope you love what you ordered. But in case you don’t, we will give you an online store credit after we receive back your previous order.

Returns are possible within 30 days after purchase.

Returned products are checked by our logistics department upon receipt in the warehouse. If they are not damaged, your request for credit will be processed.

Prepare your package:

a-Pack your return securely, in the original package if possible.

b-Include your completed invoice and proof of payment (no online credit can be issued without it).

c-Ship it to:

Orasul-Meu.com
Strada Dr N. Turnescu 11
Bucuresti 050467
Romania